Our response

We were sorry you did not like the Mari Plaza.  We agree that it has limited facilities, but think its central location offsets the lack of these.  Some care needs to be taken in most big city centres, and we would always warn of this, but we have had no reports from our customers or tour leaders of issues relating to security.  All hotel feedback is monitored continually, and we do make changes if necessary.

We think Curitiba is interesting, admittedly in a slightly abstract way – such matters as its green credentials and at least two stunning architectural features – the Oscar Niemeyer Art Gallery, and the Wire Opera House.  But it is the ideal base for making the lovely Serra do Mar train trip, and we need a comfortable place to break the journey between Iguaçu and Paraty, and feel that Curitiba fulfils this function very well.