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Loyalty discounts

Our all-new loyalty programme is here! As well as loads of new extras, you'll now receive a loyalty discount sooner and climb to the next level of discount more quickly.
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The all-new Explore loyalty club

In our 40th year, we’re really excited to launch our brand new Explore loyalty club. Our travelers are everything to us, and to thank you for your ongoing support we’ve given our loyalty scheme a big boost.   

Now you’ll feel be part of the Explore family from your very first trip, with exclusive offers and partner discounts, plus big savings when you recommend a friend to Explore. You’ll also climb through the levels more quickly, unlocking trip discounts and early access to new trips and promotions. 

So, what do you need to do? Nothing! If you’re already part of our loyalty scheme, we’ll automatically transfer you to your equivalent tier. Make sure you’ve signed up for our emails to get first access to new trips plus details of offers and promotions from us and our carefully-chosen partners. 

Traveling on our family tours? We've also got a loyalty scheme for you! 

 

What you get from our loyalty club

Discover below what you'll get from being part of the all-new Explore loyalty club.

BRONZE Explorer

after completing your first trip

 

  • No discount until you make subsequent bookings

  • Refer a friend and start collecting credits
  • Get early access to discounts and special offers
  • Receive exclusive discounts with select partners
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Silver Explorer

after completing your second trip

 

  • 5% off third and subsequent bookings
  • Refer a friend and start collecting credits
  • Get early access to discounts and special offers
  • Receive exclusive discounts with select partners
  • Dedicated priority phone line
  • Early access to new trips

Gold Explorer

after completing your fourth trip

 

  • 7% off fifth and subsequent   bookings
  • Refer a friend and start collecting credits
  • Get early access to discounts and special offers
  • Receive exclusive discounts with select partners
  • Dedicated priority phone line
  • Early access to new trips

Platinum Explorer

after completing your ninth trip

 

  • 10% off tenth and subsequent bookings
  • Refer a friend and start collecting credits
  • Get early access to discounts and special offers
  • Receive exclusive discounts with select partners
  • Dedicated priority phone line
  • Priority access to new trips
  • The chance to provide input on new itineraries
  • A tree planted in your name after your tenth trip

 

What our customers have to say about Explore

 


 

Family Adventures Loyalty Discount

We are delighted that so many families choose to travel with us again and again. As a way of saying thank you we offer a 5% discount on your second and all subsequent group or private family trips with us.
 

5% discount when booking your second and all subsequent Explore Family Adventures


 

Loyalty club terms & conditions

  1. After you have traveled on your first Explore tour you will automatically become a Bronze member of the Explore Loyalty Club and receive Bronze tier benefits. 
  2. When you have traveled on two Explore tours, you will become a Silver member and receive Silver tier benefits including 5% off your third and fourth Explore tours.
  3. After completing your fourth Explore tour you will become a Gold member and receive Gold benefits including 7% off your fifth to ninth Explore tours.
  4. After completing your ninth Explore tour you will become a Platinum member and receive Platinum benefits including 10% off your 10th Explore tour and all subsequent Explore tours.
  5. The new loyalty scheme discount will apply to new bookings made on or after 6 October 2021 and is not applicable to bookings made before this date which will fall under the Terms and Conditions of the previous loyalty scheme.
  6. A tour which is booked but subsequently cancelled will not count towards loyalty discount entitlement.
  7. Loyalty discounts are available on all Explore small group tours, Explore Private tours, Explore Self Guided tours and Polar Voyages.
  8. From October 6 2021 , participation on Explore Self Guided tours will count towards your loyalty tier level.
  9.  Discounts will be applied against the base price of the tour only including any tour extensions but excluding flights and extras such as  pre- or post- tour accommodation.
  10. Discounts will be applied per person, not per booking, depending on each individual’s previous bookings with Explore.
  11. Explore loyalty discounts can normally be combined with other promotions, including the Explore group discount, up to a maximum per person discount of 15%.
  12. The discounted sum will be taken from your final invoice, not your deposit payment.
  13. To maintain your tier level a new Explore tour must be booked within three years of returning from your last Explore tour. 
  14.  A different loyalty scheme applies on Explore Family Adventures, however if you have previously traveled on Family Adventures these bookings can be counted towards this adult loyalty discount offer.
  15. Explore reserves the right to change or withdraw this loyalty discount offer at any time and without notice; discounts are offered at our discretion based on our records of each individual’s previous bookings with Explore.
 

Explore Family Adventures Loyalty Discount Terms and Conditions

  1.  If you have previously traveled on an Explore tour, you are entitled to a 5% discount when you book your second and all subsequent Explore Family Adventures tours.
  2.  A tour which is booked but subsequently cancelled will not count towards loyalty discount entitlement.
  3.  Loyalty discounts are available on all Explore Family Adventures group tours.      
  4. Discounts will be applied against the base price of the tour including any tour extensions but excluding extras such as pre- or post- tour accommodation.
  5. Discounts will be applied per person, not per booking, depending on each individual’s previous bookings with Explore.
  6.  Explore loyalty discounts can normally be combined with other promotions, including the group discount offer, up to a maximum per person discount of 15%.
  7. The discounted sum will be taken from your final invoice, not your deposit payment.
  8. A different loyalty scheme applies on adult Explore group tours. Your Family Adventures loyalty discount cannot be applied on adult tours, however your previous trips on Explore Family Adventures may be counted towards the adult discount offer.
  9. Explore reserve the right to change or withdraw this loyalty discount offer at any time and without notice; discounts are offered at our discretion based on our records of each individual’s previous bookings with Explore.

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